Sheer, unadulterated *rage-stress* and Hailing the Squeaky Wheel.....

I admit to being a stress eater. Stress = Food that is bad for me gets shoveled into my mouth at a frightening rate. And there are days when I want to just scream for ice cream and today was one of them.We had a huge meeting that nearly went balls-up today because of craptastic service. Yet again, I pulled a large rabbit out of my Mary Poppins bag.

We all speak english. So why is it that the words I say are interpreted as something completely different? Example: "Please cancel the extra paper on the supply order you are delivering tomorrow"; how does that get interpreted as "cancel the supply order with the extra paper on it"? Or, "Please deliver the order at 12PM tomorrow, sharp." becoming "Please deliver the order at 12PM tomorrow, sharp, but only if you, like, feel like it."

I literally can't understand why - if I am paying someone for a service that is time-sensitive - they cannot meet the requirements laid out in advance and then have the nerve to get huffy with me when I complain about it? When did craptastic service and rudeness become the norm rather than the exception?

So, by about 2PM today I was flustered and frazzled. But then the financial sun shone through.

I have had an on-and-off battle royale against Bell Canada Sympatico (boo! hiss! wishing bedbugs on you!) since the start of the summer. I wound up changing to a different ISP over it. I pulled my "Stubborn Queen who documents EVERYTHING" tiara out and donned it once more. We've have been battling on and off over this situation for a few months and......

TODAY THEY ADMITTED IN WRITING THEY WERE RESPONSIBLE AND HAVE REFUNDED A SUBSTANTIAL SUM OF MONEY!

I won! I won! I won! I won! I won!

::conga time::

Anyhoo, I will receive the cheque on Friday (they are sending it via courier) and then I shall be dividing the funds upon receipt into my various savings plans.

All Hail The Stubborn Squeaky Wheel!

PS: In the interests of full disclosure, I celebrated my glorious victory with President's Choice Tikka Masala, Rice Pilao, Garlic Naan, a Canada Dry Green Tea Ginger-Ale and Mango Sorbet. It cost $15 but the same order as an Indian takeout would have cost twice that. I also have substantial leftovers for lunch tomorrow and friday!